mobile point of sale at a restaurant table

Among other things, a mobile point of sale can help your staff answer questions from guests.

It’s a strange time to be operating a restaurant. On one hand, the pandemic restrictions have been lifted in many parts of the country. But, on the other hand, the resurgent Delta variant of the virus is causing some health officials to roll back mask mandates and other precautions.

That said, many restauranteurs are still opening new locations and expanding their businesses. Some are even opening new ones. There’s one thing they all have in common: they are investing in new technology to support the new ways consumers want to interact with local food businesses.

And to that end, a mobile point of sale can provide lots of benefits in these situations. Here are some of the ways a mobile POS can help a restaurant succeed:

Lower startup costs
If you’ve shopped around for a full-fledged point of sale system, then you’re likely familiar with the costs for the equipment, the setup and the software. With a mobile point of sale, the equipment in particular is much less expensive. In many cases, you can use your own tablet computer and then attach a few peripheral components such as a receipt printer and a cash drawer. In some cases, you could be saving to the tune of one-tenth the cost of a full-fledged point of sale.

Serve customers (almost) anywhere
While hard wiring might be necessary for certain situations, most mobile point of sale systems are just that – mobile. That means servers can walk around with tablets both inside and outside your location to serve customers. If the servers don’t want to lug around a tablet computer, it’s a breeze to set up a mobile work station most anywhere. If it’s outside, it can be broken down and stored inside in a matter of minutes. Try doing that with a hardwired, regular point of sale.

Update menus quickly
Because the tablets can be used for ordering by servers and by customers, you’ll want something that can be updated easily. A mobile point of sale fits the bill here. Most systems will offer managers and owners the ability to log in and update a menu item on the fly. Add or remove items, update pricing, change promotions or reconfigure options through the central web portal.

Add hardware simply
Because the mobile point of sale system is built on software that’s generally pretty flexible, it’s not difficult to add other types of hardware. Say for example, you need to add kitchen display monitors for the chefs in the kitchen to be able to track the orders. Or, maybe you’d like to add digital signage to the front of the house where prospective customers can peruse the menu and see photos of the most popular items. Most of these additions are fairly easy to handle because the software is usually built with APIs that can be used for connections to other types of hardware. It’s even possible to connect to video security equipment.

Let customers order via tablets/kiosks
Speaking of adding hardware, one of the best ways to expand sales is to let customers order for themselves (when it makes sense). Obviously, in many restaurants, customers are expected to be waited on by a server, not a machine. But, if you have the type of restaurant where customers are flexible about these things, then a tablet or kiosk can take some of the lift off the wait staff.

The tablet or kiosk setup can help reduce labor costs in some instances and it can help ensure order accuracy. Also, customers will often spend more when they order for themselves without any human interaction.

Want to learn more about mobile point of sale systems? Contact us today for a free demo.

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