Postec is the company that conceived and brought proactive support services to the POS industry. Our Vigilix system monitors and alerts us to conditions that we know will cause problems if left unattended. Postec has avoided countless business-disrupting incidents through attention to the information provided by this valuable system. Critical IT conditions such as low disk space, high CPU usage, high network bandwidth utilization as well as business conditions such as end-of-day report problems or credit card batch issues are constantly monitored and acted upon by our LiveHelp Customer Assistants.