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Getting More Influential Reviews: The Research

Quick question: is it better to have several, short five-star reviews or one long, detailed four-star review? If you guessed that five star reviews are always better, you can be forgiven for thinking that way. After all, it seems logical. But, recent research into...

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Tips To Improve Your Restaurant’s Website

Think of your website as the front door of your restaurant. It’s the place where prospective customers will look for information about your establishment and then decide if they want to come inside. For that reason, you’ll want to put your best digital foot forward....

read more

Evaluating A Grocery POS System

The pandemic has underlined the public’s reliance on grocery stores. There’s probably no part of the industry that has not felt the stress of this increased demand. Technology, however, can help alleviate some of this stress and many grocery businesses are looking for...

read more

Negotiating 101 for Small Business Owners

How did your last negotiation go? Did the landlord ask for an increase in rent that felt unjust? Did a vendor raise prices at a bad time? How about an employee who said they needed two weeks of vacation in the middle of busy season? As a small business owner, you...

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How To Keep Online Complaints From Spreading

In September of 2015, a Philadelphia police officer said he was denied access to the restroom facilities at a well-known coffeehouse chain. He decided to post what researchers described as a ‘high-arousal negative complaint’ on the coffeehouse chain’s Facebook page:...

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Getting More Influential Reviews: The Research

Quick question: is it better to have several, short five-star reviews or one long, detailed four-star review? If you guessed that five star reviews are always better, you can be forgiven for thinking that way. After all, it seems logical. But, recent research into...

Should You Stop Accepting Cash? Some Considerations

Fears over the coronavirus have changed how people think about cash. On one hand, consumers are less inclined to shop and pay with cash due to fears of virus transmission. On the flip side, restaurants and retail shops have discouraged the use of cash to reduce...

Tips To Improve Your Restaurant’s Website

Think of your website as the front door of your restaurant. It’s the place where prospective customers will look for information about your establishment and then decide if they want to come inside. For that reason, you’ll want to put your best digital foot forward....

Evaluating A Grocery POS System

The pandemic has underlined the public’s reliance on grocery stores. There’s probably no part of the industry that has not felt the stress of this increased demand. Technology, however, can help alleviate some of this stress and many grocery businesses are looking for...

Negotiating 101 for Small Business Owners

How did your last negotiation go? Did the landlord ask for an increase in rent that felt unjust? Did a vendor raise prices at a bad time? How about an employee who said they needed two weeks of vacation in the middle of busy season? As a small business owner, you...