Latest Industry News
For Hospitality, Grocery and Postec Partener updatesReady To Reopen? Here Are Four Things To Keep In Mind
Many states have begun relaxing restrictions on social gatherings and person-to-person distancing, opening the way for restaurants to restart dine-in service. But, as many have noted: closing was easy — reopening will be a little trickier. Business owners need to be...
How To Keep Online Complaints From Spreading
In September of 2015, a Philadelphia police officer said he was denied access to the restroom facilities at a well-known coffeehouse chain. He decided to post what researchers described as a ‘high-arousal negative complaint’ on the coffeehouse chain’s Facebook page:...
Tips For Restaurants Shifting to Delivery
Even when the coronavirus pandemic ends and stay-at-home orders are lifted, usage of delivery for restaurants is expected to remain higher than it had been before the pandemic. Indeed, many experts have been predicting that the coronavirus episode will produce...
What the CARES Act Means for Restaurants, Hotels and Other Small Businesses
Following a final vote in the U.S. House of Representatives, President Trump signed the Coronavirus Aid, Relief and Economic Security Act, also known as the CARES Act, into law on Friday. The law provides some relief to restaurants, hotels and other small businesses...
Six Key Actions Small Businesses Can Take To Mitigate the Risks of COVID-19
As the COVID-19 virus spreads, restaurants are reporting 50 percent drops in business. It’s bad enough that customers are not dining in the numbers they had been a few weeks ago. But making things more difficult is that food service businesses need to remain extra...
Study: Last Minute Scheduling Hurts Restaurant Profits
Researchers have now confirmed what restaurant servers have known for years: last-minute scheduling takes a toll on worker productivity. Labor and inventory are the two largest variable costs that a restaurant faces and many leaders in the food service industry have...
3 Inspiring Autobiographies for Small Business Owners
It’s always good to remember that, if you go back far enough, every big business started small. Phil Knight sold shoes out of the back of his car when he started what would become Nike. Sam Walton worked behind the counter as a management trainee at someone else’s...
5 Point-of-Sale Resolutions For The New Year
The new year is always a good time for business owners to reflect and set up goals for the next 12 months. If that happens to be part of your routine, it’s probably a good idea this year to make sure you’re up to speed on the latest technology available to small...
Making Returns A Customer Service Win
The holiday shopping season is complete. Naturally, that means the holiday gift returning season has just gotten underway. Just how busy is the shopping period after Christmas? The National Retail Federation, the world’s largest retail trade association, last month...
Point of Sale System and Small Business Security: 7 Tips
Think your small business is too small for cyber criminals to want to target? Think again. In a recently published study, the Ponemon Institute surveyed 1,045 individuals at small and medium sized companies in the United States and the United Kingdom and found that 67...
5 ways to enhance the customer experience at your small business
Maintaining a high level of customer satisfaction is key to your small business’ success. That may seem obvious but it’s always good to be reminded because lots of times, business owners just want to attract new customers but they forget that attracting new customers...
5 Technology Trends To Future-Proof Your Small Business
Sometimes, it’s hard to tell the hype from the reality when it comes to small business technology. It seems like every day a new piece of hardware or software makes headlines, promising to revolutionize the way businesses operate. Given that, it’s no wonder that many...
How To Get Your Business Ready for Black Friday (and Small Business Saturday)
The holiday shopping season is about to go into full swing. Are you ready yet? If not, here are some tips for how to get your business ready for Black Friday, Small Business Saturday and even Cyber Monday. Check inventory levels How embarrassing would it be to run out...
School Promotions You Can Use To Market Your Business
Back to school has passed but that doesn’t mean you need to stop using school-related promotions at your small business. In fact, using school promotions will almost certainly endear you to the local community so it’s probably a good idea to continue using them....
How Your POS System Can Help Your Advertising
The point of sale system is often the backbone of a small business. So many parts of the business intersect at the point of sale that its lesser known features and capabilities often go unnoticed. One such area is in advertising. Yes, advertising. You may not realize...
Why Your POS System Is The Best Inventory Manager
Small merchants these days have it easy compared to the days of old. Once upon a time, a cash register took cash from a customer and ‘registered’ the transaction (most often on paper). And then, at some point during the week or possibly during the month, the owner and...
6 Ideas for Your Next Grand Opening
When you have a grand opening, it’s an opportune time to make a great first impression to your local community. It’s important to get it right because, just as they say, you never get a second chance to make a first impression. With that in mind, here are six ideas to...
Top 4 Reports To Use With Your Point-of-Sale
When it comes to a point-of-sale system, anyone can take a credit card. That’s the easy part. What’s more difficult — and what separates a good point-of-sale system from a bad one — is the reporting on the backend. Having great reporting can make a real difference in...
Ready To Reopen? Here Are Four Things To Keep In Mind
Many states have begun relaxing restrictions on social gatherings and person-to-person distancing, opening the way for restaurants to restart dine-in service. But, as many have noted: closing was easy — reopening will be a little trickier. Business owners need to be...
How To Keep Online Complaints From Spreading
In September of 2015, a Philadelphia police officer said he was denied access to the restroom facilities at a well-known coffeehouse chain. He decided to post what researchers described as a ‘high-arousal negative complaint’ on the coffeehouse chain’s Facebook page:...
Tips For Restaurants Shifting to Delivery
Even when the coronavirus pandemic ends and stay-at-home orders are lifted, usage of delivery for restaurants is expected to remain higher than it had been before the pandemic. Indeed, many experts have been predicting that the coronavirus episode will produce...
What the CARES Act Means for Restaurants, Hotels and Other Small Businesses
Following a final vote in the U.S. House of Representatives, President Trump signed the Coronavirus Aid, Relief and Economic Security Act, also known as the CARES Act, into law on Friday. The law provides some relief to restaurants, hotels and other small businesses...
Six Key Actions Small Businesses Can Take To Mitigate the Risks of COVID-19
As the COVID-19 virus spreads, restaurants are reporting 50 percent drops in business. It’s bad enough that customers are not dining in the numbers they had been a few weeks ago. But making things more difficult is that food service businesses need to remain extra...
Study: Last Minute Scheduling Hurts Restaurant Profits
Researchers have now confirmed what restaurant servers have known for years: last-minute scheduling takes a toll on worker productivity. Labor and inventory are the two largest variable costs that a restaurant faces and many leaders in the food service industry have...
3 Inspiring Autobiographies for Small Business Owners
It’s always good to remember that, if you go back far enough, every big business started small. Phil Knight sold shoes out of the back of his car when he started what would become Nike. Sam Walton worked behind the counter as a management trainee at someone else’s...
5 Point-of-Sale Resolutions For The New Year
The new year is always a good time for business owners to reflect and set up goals for the next 12 months. If that happens to be part of your routine, it’s probably a good idea this year to make sure you’re up to speed on the latest technology available to small...
Making Returns A Customer Service Win
The holiday shopping season is complete. Naturally, that means the holiday gift returning season has just gotten underway. Just how busy is the shopping period after Christmas? The National Retail Federation, the world’s largest retail trade association, last month...
Point of Sale System and Small Business Security: 7 Tips
Think your small business is too small for cyber criminals to want to target? Think again. In a recently published study, the Ponemon Institute surveyed 1,045 individuals at small and medium sized companies in the United States and the United Kingdom and found that 67...
