oracle micros appsuite crm

 

Postec is excited to partner with AppSuite, a way to add key customer relationship management (CRM) features to your existing Oracle MICROS POS.  AppSuite is the only product on the market that integrates with Oracle Micros and gives you so much CRM functionality!

AppSuite has several products:

(1) Online & mobile ordering.

(2) The AppSuite Oracle Micros POS plug-in allows for seamless integration between your MICROS POS workstation and your AppSuite CRM program.  This solution allows you to quickly sign up guests, administer their account, apply offers or rewards and manage your entire gift card program.

(3) Your own Loyalty app for multi-locations and/or multi-concept restaurant groups.

(4) Loyalty manager that allows you real-time control and oversight into customers’ Loyalty accounts.

(5) Web plug-in to eliminate the need for duplicate data on your website & in the app.

(6) Customer care portal to see your analytics.

 

More details:

  • Integrated to Micros 3700, 9700 and Simphony 1 & 2
  • In app & online ordering
  • Customer surveys & reviews
  • Handles all customer (B2C) marketing
    • Automated campaigns
    • Consumer targeting
    • Via email, text & social media
  • Go Mobile
    • iOS & Android apps
  • Supports multi-unit operations
  • Cloud solution
    • Data & information is secure
    • Free software updates, no hardware needed

 

Example of AppSuite in action:

Wok Chi is a new Chinese concept focusing on fresh, fast and wok-searing.  They’ve used AppSuite to develop a successful Loyalty program called “My Chi Rewards.”

appsuite loyalty wok chi

With AppSuite, Florida-based Boston Coffee House created the Colonial Club to reward loyal coffee drinkers who frequent their 4 locations.

boston coffee house app suite loyalty    boston coffee appsuite loyalty back

 

Oracle Hospitality Partner:

Both Postec & AppSuite are Oracle Hospitality Partners.

oracle micros oracle hospitality partner

For more information on how AppSuite can improve your relationship with your customers, contact us here.

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