Unless you cater to an elderly population, it’s likely that your customers and potential guests are attached to their mobile devices. They seek constant access to the internet and feeling “connected”. Cell phones are the new security blanket.
By utilizing a mobile POS system at your establishment, you’re guaranteed to leave a lasting impression on your guests. They enable a speedy check out in store, or quick purchases without physically being in your business.
Here’s how you can improve customer engagement with a mobile POS system.
Stay Current with Today’s Consumer
Mobile applications and online payment opportunities are imperative to staying up to date with today’s average consumer. Not only will mobile payments speed up the transaction process, but the learning curve for your guests will be low.
The use of touch screen and mobile apps have become second nature. Upon check out, this generation won’t be surprised or confused by a mobile POS platform. In fact, they’ll likely be relieved to see your efforts to stay current.
Easy Checkout with Mobile Payments
Mobile payments make it much simpler for both the restaurant and the customer. When customers make mobile orders, all they have to do is come in and pick up their food. No lines and a quick mobile payment are appealing incentives for customers to buy online.
Today, cellphones have a mobile wallet that allows customers to link their credit or debit cards to their device. If your restaurant accepts mobile payments, you increase customer engagement when it comes to forms of payment.
Track Customer Trends
When customers pay in stores, it is difficult to keep up with them all. However, a mobile POS system tracks and records every customer purchase, taking the manual step out for you.
Restaurants can track what customers are purchasing, as well as how often they purchase certain items. These analytics help you make more informed business decisions for inventory and staffing. Customer purchase insights can also help when implementing new marketing strategies.
Integrate Incentive Programs
Loyalty programs also serve as a payment mechanism that can link to credit and debit cards. Now more than ever, it’s efficient and effortless for businesses to create customer incentives. A reward program contributes to company revenue and customer retention since it encourages guests to return time and again.
Keeping up with a physical card or adding another keychain tag for a reward program is a nuisance for your guests. By keeping a digital database of loyalty within your mobile POS system, a loyalty program is even more enticing.
For the past 30 years, Postec has influenced countless businesses by providing POS solutions to reach increase revenue and improve workflow efficiency. We are one of the leading restaurant supply stores in the southeast.
Solutions that increase efficiency is important to us because we know it’s important to you. Call us today at 1.800.783.9413 to learn more about the latest mobile POS system and 24/7 support.