by Judd Farmer | Dec 23, 2020 | News
A mobile point of sale is just a point of sale that’s on a tablet computer, right? Is there anything more to it? In short, yes. There’s a lot more. A mobile point of sale does more than just let you accept payments on a tablet. It enables your staff to...
by Judd Farmer | Dec 13, 2020 | News
So, let’s just say it off the bat: this holiday season will be like no other holiday season. Hopefully, we’ll never need to repeat it! That said, what can small business owners do to make the most of it? One thing is to spruce up your ecommerce site in a...
by Judd Farmer | Nov 24, 2020 | Grocery, Hospitality, News, Point Of Sale
How much change has the pandemic brought to consumer habits? In writing up the results of a recent consumer survey, the consulting firm McKinsey & Co. concluded that the pandemic condensed 10 years’ worth of ecommerce adoption into a mere three months....
by Judd Farmer | Nov 12, 2020 | News
Quick question: is it better to have several, short five-star reviews or one long, detailed four-star review? If you guessed that five star reviews are always better, you can be forgiven for thinking that way. After all, it seems logical. But, recent research into...
by Judd Farmer | Sep 29, 2020 | News
Fears over the coronavirus have changed how people think about cash. On one hand, consumers are less inclined to shop and pay with cash due to fears of virus transmission. On the flip side, restaurants and retail shops have discouraged the use of cash to reduce...
by Judd Farmer | Aug 30, 2020 | Hospitality, News, Point Of Sale, Retail
As a small business owner, it can be difficult to keep track of all the moving parts in your enterprise. To that end, it’s helpful to be able to grab a quick snapshot of how the different parts are performing. That’s where POS reports come in handy. They can provide...
by Judd Farmer | Jun 24, 2020 | News
How did your last negotiation go? Did the landlord ask for an increase in rent that felt unjust? Did a vendor raise prices at a bad time? How about an employee who said they needed two weeks of vacation in the middle of busy season? As a small business owner, you...
by Judd Farmer | Jun 17, 2020 | Hospitality, News, Point Of Sale
Nothing has boosted restaurant technology updates faster than 2020. Wait. Are you still getting by with an outdated point of sale system? Here are just a few features of modern POS solutions that have pretty much become requirements for today’s restaurants. Indeed,...
by Judd Farmer | May 31, 2020 | News
Many states have begun relaxing restrictions on social gatherings and person-to-person distancing, opening the way for restaurants to restart dine-in service. But, as many have noted: closing was easy — reopening will be a little trickier. Business owners need to be...
by Judd Farmer | May 18, 2020 | News
In September of 2015, a Philadelphia police officer said he was denied access to the restroom facilities at a well-known coffeehouse chain. He decided to post what researchers described as a ‘high-arousal negative complaint’ on the coffeehouse chain’s Facebook page:...