by Judd Farmer | Jun 17, 2020 | Hospitality, News, Point Of Sale
Nothing has boosted restaurant technology updates faster than 2020. Wait. Are you still getting by with an outdated point of sale system? Here are just a few features of modern POS solutions that have pretty much become requirements for today’s restaurants. Indeed,...
by Judd Farmer | May 31, 2020 | News
Many states have begun relaxing restrictions on social gatherings and person-to-person distancing, opening the way for restaurants to restart dine-in service. But, as many have noted: closing was easy — reopening will be a little trickier. Business owners need to be...
by Judd Farmer | May 18, 2020 | News
In September of 2015, a Philadelphia police officer said he was denied access to the restroom facilities at a well-known coffeehouse chain. He decided to post what researchers described as a ‘high-arousal negative complaint’ on the coffeehouse chain’s Facebook page:...
by Judd Farmer | Apr 30, 2020 | Hospitality, Point Of Sale
Even when the coronavirus pandemic ends and stay-at-home orders are lifted, usage of delivery for restaurants is expected to remain higher than it had been before the pandemic. Indeed, many experts have been predicting that the coronavirus episode will produce...
by Judd Farmer | Mar 29, 2020 | News
Following a final vote in the U.S. House of Representatives, President Trump signed the Coronavirus Aid, Relief and Economic Security Act, also known as the CARES Act, into law on Friday. The law provides some relief to restaurants, hotels and other small businesses...
by Judd Farmer | Mar 10, 2020 | Point Of Sale
As the COVID-19 virus spreads, restaurants are reporting 50 percent drops in business. It’s bad enough that customers are not dining in the numbers they had been a few weeks ago. But making things more difficult is that food service businesses need to remain extra...
by Judd Farmer | Feb 24, 2020 | Hospitality
Researchers have now confirmed what restaurant servers have known for years: last-minute scheduling takes a toll on worker productivity. Labor and inventory are the two largest variable costs that a restaurant faces and many leaders in the food service industry have...
by Judd Farmer | Feb 13, 2020 | Point Of Sale, Retail
It’s always good to remember that, if you go back far enough, every big business started small. Phil Knight sold shoes out of the back of his car when he started what would become Nike. Sam Walton worked behind the counter as a management trainee at someone else’s...
by Judd Farmer | Jan 28, 2020 | Point Of Sale
The new year is always a good time for business owners to reflect and set up goals for the next 12 months. If that happens to be part of your routine, it’s probably a good idea this year to make sure you’re up to speed on the latest technology available to small...
by Judd Farmer | Jan 12, 2020 | Point Of Sale, Retail
The holiday shopping season is complete. Naturally, that means the holiday gift returning season has just gotten underway. Just how busy is the shopping period after Christmas? The National Retail Federation, the world’s largest retail trade association, last month...
by Judd Farmer | Dec 18, 2019 | Point Of Sale, Security
Think your small business is too small for cyber criminals to want to target? Think again. In a recently published study, the Ponemon Institute surveyed 1,045 individuals at small and medium sized companies in the United States and the United Kingdom and found that 67...
by Judd Farmer | Dec 11, 2019 | Grocery, Hospitality, Point Of Sale, Retail
Maintaining a high level of customer satisfaction is key to your small business’ success. That may seem obvious but it’s always good to be reminded because lots of times, business owners just want to attract new customers but they forget that attracting new customers...
by Judd Farmer | Nov 25, 2019 | Grocery, Hospitality, Point Of Sale, Retail
Sometimes, it’s hard to tell the hype from the reality when it comes to small business technology. It seems like every day a new piece of hardware or software makes headlines, promising to revolutionize the way businesses operate. Given that, it’s no wonder that many...
by Judd Farmer | Nov 13, 2019 | Grocery, Hospitality, News, Retail
The holiday shopping season is about to go into full swing. Are you ready yet? If not, here are some tips for how to get your business ready for Black Friday, Small Business Saturday and even Cyber Monday. Check inventory levels How embarrassing would it be to run out...
by Judd Farmer | Oct 31, 2019 | Grocery, Hospitality, Retail
Back to school has passed but that doesn’t mean you need to stop using school-related promotions at your small business. In fact, using school promotions will almost certainly endear you to the local community so it’s probably a good idea to continue using them....
